Responsible Gambling at pgpg
Gambling should be fun, not a burden — pgpg provides tools and guidance to help you play with integrity.
pgpg's Commitment to Responsibility
pgpg is an entertainment platform for players in Myanmar and always puts responsible gambling first. We understand that gambling is a form of leisure to take a break from daily life — not a way to solve financial problems.
This page covers all the protection tools pgpg provides, guidance on checking your gambling health, and how to get help. If you have any questions about gambling, you can reach us instantly via 24-hour Live Chat.
Only players aged 21 and above are allowed to play at pgpg. Anyone under 21 is not permitted to use this platform. If you know of a minor who is gambling, please report it immediately to [email protected].
Protection Tools — Take Control Yourself
Deposit Limits
Set daily, weekly, or monthly deposit limits to manage your own budget. Contact pgpg Live Chat to set your limit.
Time-Out
If you need a break, you can temporarily pause gambling for 1 day up to 3 months. You will not be able to log in during this period — request it via Live Chat.
Self-Exclusion
If you want to stop gambling for a longer period, you can request Self-Exclusion. During this period, access to your pgpg account will be blocked and you will not receive any promotions.
Balance Alert
When your budget reaches 80%, pgpg will send you a warning to help you review your gambling activity.
Gaming History Review
You can check your gaming history and transaction records in your account to understand your own gambling patterns. Transparent data is a key goal of responsible gambling.
24/7 Support
For any gambling-related concerns, contact us immediately via 24-hour Live Chat (in Burmese). Do not hesitate to reach out for help.
Warning Signs of Problem Gambling
Gambling is fine as long as it stays enjoyable. If you notice the signs below, it may be time to take a closer look at your gambling habits.
- Borrowing money to gamble and getting into debt
- Feeling like you have to keep gambling to win back money you lost
- Hiding your gambling from family or friends
- Gambling is affecting your work, studies, or relationships
- Tried to stop playing but couldn't and kept going
- Relying on gambling to relieve stress
- Can't rest without gambling and play non-stop
If any of the above signs apply to you, contact pgpg via Live Chat before things get worse. We're here to help you at any time.
How to use the control tools
Getting access to pgpg's responsible gambling tools only takes a few simple steps.
Log in to your pgpg account
Log in to your pgpg account and contact Support or go to the Live Chat section.
Choose the tool you need
Deposit limit, Time-Out or Self-Exclusion — request whichever tool suits your situation via Live Chat.
Receive confirmation from Support
A support agent will apply the setting and confirm it — the tool takes effect immediately after that.
Check your history and limits
Log in to your account to view your gaming history and contact us again at any time to adjust your limits.
Healthy gambling tips
Follow these points to keep gambling as entertainment —
- Set a budget before you play and don't go over it
- Don't chase losses
- Limit your play time and put family and life first
- After a heavy loss, take a break instead of playing on straight away
- If family members or friends are worried, talk to them openly
- Don't treat gambling as a way to earn income
- Keep children or anyone under 21 from playing
Remember: Gambling is entertainment, not a financial strategy. There is never any guarantee that money lost in a single session can be won back.
21+ Protection Policy
pgpg strictly enforces that only players aged 21 and above are allowed to play. A valid national ID must be submitted during account registration to verify age, and this policy is respected at all times.
For parents and guardians who want to prevent underage players from accessing online games —
- Keep your pgpg account secure with a password that no one else knows
- Install parental control software on your computer or phone
- Play in a place where children cannot see
- Keep any saved cards or money out of reach of children
If you suspect an underage player, report it immediately to [email protected].
Contact us to
access gambling tools
Our Live Chat is available 24 hours to handle requests for deposit limits, Time-Out or Self-Exclusion